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How do I cancel Amazon Prime?

Updated

Go to Account & Lists, then Prime membership, open the membership menu and choose End membership. Keep choosing to end until Amazon confirms it.

Amazon Prime renews automatically, and the way out takes a few screens, with offers to pause or stay along the way. These steps are for Amazon in a browser on a computer. Wording differs between Amazon’s country sites, so read each button before you click.

If you’d like help on the real page, open Amazon, type “cancel my Prime membership” in Clickable, and Clicky highlights each button, including the right one among the offers.

Clickable on an example shop's membership page: a blue ring around Manage membership with Clicky at its lower right, and the panel saying Click Manage membership.
Clickable on an example shop (not Amazon): ask to cancel and Clicky rings the button that leads there. You make every click.

What you need

Steps

  1. Open your Prime membership

    On Amazon, point at Account & Lists at the top right and choose Prime membership (on some Amazon sites it's under Your Account, then Prime).

  2. Open the membership menu

    On the Prime page, open the menu for managing your membership. Its exact name changes between countries, for example Manage membership or Update, cancel and more.

  3. Choose End membership

    Click End membership (it may say End membership and benefits, or Cancel membership).

  4. Skip the offers

    Amazon may offer to pause your membership, remind you before it renews, or switch plans. If you want to cancel, pick the option to continue cancelling each time.

  5. Check the confirmation

    When it's done, Amazon shows the date your Prime benefits end. Your card isn't charged for Prime after that date.

Official website: Amazon

Questions

Do I keep Prime until the end of the month?

Usually yes: your benefits continue until the end of the period you've paid for, and the confirmation page shows the date. If you cancel during a free trial, benefits can end straight away and you aren't charged.

Can I get a refund?

It depends on your country and whether you've used Prime benefits since you last paid. Amazon shows any refund on the cancellation pages.

Why are the buttons different from this guide?

Amazon changes the wording between countries and over time, and shows different offers to different people. Look for the option that ends the membership, not the ones that pause or remind you.

Can Clickable cancel it for me?

No. Clickable highlights the next button and you click it. It never clicks, confirms or pays anything for you.

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