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How do I sign in to a Spanish government website with Cl@ve?

Updated

On the government website, choose to sign in with Cl@ve, pick Cl@ve Móvil or Cl@ve PIN, enter your DNI or NIE and confirm with your phone.

Cl@ve is the Spanish government’s sign-in for its websites: the tax agency, Social Security, the electoral census and many town halls. Once you’re registered, signing in takes a minute with your phone. The exact page depends on the website you’re using, so follow the labels you see on screen. You sign in yourself: Clicky pauses on sign-in pages.

What you need

Steps

  1. Choose to sign in on the government website

    On the government online office you want to use, start the procedure and choose to identify yourself with Cl@ve. The button may say Acceder, Identificarse or Cl@ve.

  2. Pick how to sign in

    The Cl@ve page lists the ways to sign in, such as Cl@ve Móvil, Cl@ve PIN and DNIe or digital certificate. Pick the one you set up.

  3. Enter your DNI or NIE

    Type your DNI or NIE. For Cl@ve PIN, you may also be asked for its support number or its date (validez or expedición), depending on the page.

  4. Confirm with your phone

    With Cl@ve Móvil, approve the request in the Cl@ve app. With Cl@ve PIN, get the PIN in the app or by SMS and type it in. Then you're sent back to the government website, signed in.

Official website: Cl@ve

Questions

Why does Clicky stop on the Cl@ve page?

Clickable pauses on sign-in pages, including Cl@ve, and doesn't read them. You sign in yourself, and when you are back on the government website Clicky carries on with your task.

Which is easier, Cl@ve Móvil or Cl@ve PIN?

Both use your phone. Cl@ve Móvil asks you to approve in the app; Cl@ve PIN gives you a short-lived code to type. Use whichever you set up when you registered.

My PIN doesn't work. What can I do?

The PIN only lasts a few minutes, so ask for a new one and type it straight away. If you still can't sign in, check the official Cl@ve website for help.

Is it safe to sign in with Cl@ve?

Sign in only on official government pages (ending in gob.es or an official regional or town hall domain), and never share your PIN or approve a request you didn't start.

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