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Your town hall’s online office (sede electrónica)

How do I get my padrón certificate (certificado de empadronamiento) online?

Updated

Download your certificado de empadronamiento from your town hall’s online office. Steps vary by municipality; here is what usually happens.

Your padrón certificate comes from the town hall (ayuntamiento) where you are registered, so the website and steps depend on your municipality. Many town halls let you download it from their online office (sede electrónica) after you sign in with Cl@ve or a digital certificate. Some also offer it by post or in person.

What you need

Steps

  1. Find your town hall’s online office

    Search for your town hall’s sede electrónica, the official website of your ayuntamiento for online procedures. Make sure it is the official site.

  2. Find the padrón section

    Look for the section about the padrón (padrón municipal de habitantes) and the option to get a certificate or a volante.

  3. Choose the document

    Pick the type you need, for example an individual or a household (colectivo) certificate. If you are unsure which one is accepted, ask the organisation that requested it.

  4. Identify yourself

    Sign in if the town hall asks for it, usually with Cl@ve or a digital certificate. You sign in yourself.

  5. Download or receive the certificate

    Download the PDF if the site offers it straight away, or follow the instructions to receive it by post or email. Save a copy.

Questions

What is the difference between a volante and a certificado?

Both show that you are registered. Some procedures ask specifically for a certificado; check with the organisation that requested it.

Why can’t I find the option on my town hall’s website?

Each municipality runs its own website and not all offer the same online services. If you can’t find it, check the town hall’s contact page or ask at its offices.

Is the padrón certificate free?

It depends on the town hall. Check your town hall’s official page for any fee.

How recent does the certificate need to be?

That is set by whoever asks for it, not by the town hall. Check the requirements of the procedure you need it for.

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